Testimonials

Below are some of the happy customers who have been thrilled with their Living Fires experience.

 

TV's Colin and Justin The service that you guys have given us, the design and installation and the swiftness, promptness and the honesty are second to none. We would have absolutely no apprehension whatsoever about recommending your services.
Colin and Justin (Colin and JustinWatch video)
Just a note to say thanks for our recent fire installation, I have to compliment both your workers for their prompt and efficient service. They worked hard the full time they were her and were extremely clean and tidy workers. This is the second time we have used your services and I would have no hesitation in using you again or indeed recommending you to any of our friends.
Maureen J Atkinson
Please accept my thanks for sorting out the situation here in St. Andrews with regard to the Rondo fireplace and the Riva 53 Designio gas fire. And may I congratulate you on the young man who disinstalled and then installed the fireplace. He is polite, helpful and a very good worker.
Mrs E.A. Wilson
We would like to say how very pleased we are with both the Bolection fire surround and the wood burning stove. It’s really made a difference to the room and was the perfect choice, thank you for all your advice. We are also very pleased with the standard of workmanship and the care the fitters took with the installation. We were also impressed by the way they tidied up at the end of each day leaving us with very little to do other than replace the furniture and enjoy the fire. Thank you again for all your help and providing such an excellent service.
Ruth Lear
I should like to thank you all for all your help and expert advice in replacing my fire unit and would also like to extend my appreciation for the prompt and first class service you have provided. I will certainly have no hesitation in recommending your company to others in the full knowledge of the level of customer service, product quality and satisfaction that you deliver.
Brian Wilson
Could you please pass on my thanks to the 2 engineers who came out to sort my fire. I very much appreciate having a working fire. Many thanks.
Alison Le Good
We are writing to you to thank you very much indeed for the great work you and your installers did in fitting our new stove. We are delighted with the new look and warmer feel of our sitting room. We would be very grateful if you would  extend our thanks to all involved.
Lewis Banks and Alison Chapman
We would like to thank you and your staff for the excellent job of changing our fireplace. Right from the first phone call to the completion, everything was dealt with so professionally. The workmanship and care taken installing it was second to none. We have no hesitation recommending your services. It is so unusual to get such good all round service. Thank you…
Valerie Russell
Just a quick note to thank you and your staff for the very professional service you provided in installing our fire. We were very impressed by the quality of the work and were delighted to have a working fireplace – several other companies told us it couldn’t be done. We will recommend Living Fires to anyone who will listen. Kind Regards
Jim and Jennifer
We would like to thank your Living Fires team who recently installed our new fireplace, Kinder fire and Worcester condenser boiler. Your installers caused very little interruption to our services and we were most impressed with the quality of workmanship that they provided throughout the house. We had been reluctant to change from back boiler to combi after hearing some many tales. However we are pleased to say the water and heating supply are now excellent. We have no hesitation in recommending your company to our friends. Thanks again to all involved.
Billy and Jenny Wilkie
Thank you once again for the excellent service we received on the installation of Dovre Multi fuel stove, The young men who installed it were exceptionally clean, polite and helpful, and the timetable for the installation was just as stated. I have enclosed a registration card for the fire. I have completed our part and would be grateful if you would sign and complete this and forward to Dovre. We have no hesitation – if asked by anyone- to recommend your company, thanks again.
Mr and Mrs D Stephenson
I would like to take this opportunity to thank you for the excellent service and quality of fitting the fire. The fitters were very helpful and did a first class job.
Fraser McD Lamb
I am absolutely delighted with the end result and would have no hesitation in recommending your company to others. The guys did a great job and left very little mess for me to clean which is always good after a big job. It’s nice to have a focal point back in the room and not an eyesore.
Kerry